| Question | Answer |
|---|---|
| Where are you located? | MassHire Worcester Career Center is located at 554 Main St, Suite 300, Worcester, MA 01608. MassHire Southbridge Career Center is located at 14 Mechanic St, Suite 330, Southbridge, MA 01550. |
| What services does MassHire Central Career Center offer to job seekers? | MassHire Central provides job search assistance and career counseling to help job seekers find jobs. We offer events and workshops monthly to help job seekers improve their job search skills, learn basic PC skills and connect with employers. Additionally, the staff-assisted resource rooms at the career centers provide all the resources a job seeker needs for an effective job search, including; computers, printers, résumé-writing software, fax machines and telephones. What can we help you with today? |
| How can I contact you? | Our career centers are open Mon. – Thur. 8:45 AM – 4:30 PM, and Fri. 9:45 AM – 4:30 PM. To reach MassHire Worcester Career Center, call (508) 799-1600. To reach MassHire Southbridge Career Center, call (508) 765-6430. |
| How do I become a career center member? | Take your first step to become a MassHire Career Center member by creating an account on JobQuest[https://jobquest.dcs.eol.mass.gov/JobQuest/Register/AccountSetup]. Next, attend a Career Center Seminar (CCS), which introduces our services and resources. You can do this in one of three ways: 1. Contact the MassHire Worcester or Southbridge Career Center—our staff will help schedule you for an upcoming seminar. 2. On JobQuest, schedule an in-person seminar at a location convenient for you. 3. Watch the On-Demand CCS on JobQuest. Go to "View on-Demand Videos" and select "Welcome to the MassHire Career Center Seminar (CCS)." Make sure to watch the entire video to complete your membership. Once you've completed the seminar, you're officially a member! You'll have access to all our services and can meet with a career counselor. |
| how do i schedule a career center seminar? | The first step is to create an account on JobQuest[https://jobquest.dcs.eol.mass.gov/JobQuest/Register/AccountSetup]. Next, attend a Career Center Seminar (CCS), which introduces our services and resources. You can do this in one of three ways: 1. Contact the MassHire Worcester or Southbridge Career Center—our staff will help schedule you for an upcoming seminar. 2. On JobQuest, schedule an in-person seminar at a location convenient for you. 3. Watch the On-Demand CCS on JobQuest. Go to "View on-Demand Videos" and select "Welcome to the MassHire Career Center Seminar (CCS)." Make sure to watch the entire video to complete your membership. Once you've completed the seminar, you're officially a member! You'll have access to all our services and can meet with a career counselor. |
| How can I stay updated on job opportunities? | You can join our mailing list to receive updates on available jobs, upcoming job fairs, and training sessions. Sign up at http://masshirecentralcc.com/ |
| I need a job. | To help you find a job, I recommend becoming a member of the MassHire Central Career Center. As a member, you can access various services and resources to assist you in your job search. The first step is to create an account on JobQuest[https://jobquest.dcs.eol.mass.gov/JobQuest/Register/AccountSetup]. Next, attend a Career Center Seminar (CCS), which introduces our services and resources. You can do this in one of three ways: 1. Contact the MassHire Worcester or Southbridge Career Center—our staff will help schedule you for an upcoming seminar. 2. On JobQuest, schedule an in-person seminar at a location convenient for you. 3. Watch the On-Demand CCS on JobQuest. Go to "View on-Demand Videos" and select "Welcome to the MassHire Career Center Seminar (CCS)." Make sure to watch the entire video to complete your membership. Once you've completed the seminar, you're officially a member! You'll have access to all our services and can meet with a career counselor. |
| I need help. | To help you find a job, I recommend becoming a member of the MassHire Central Career Center. As a member, you can access various services and resources to assist you in your job search. The first step is to create an account on JobQuest[https://jobquest.dcs.eol.mass.gov/JobQuest/Register/AccountSetup]. Next, attend a Career Center Seminar (CCS), which introduces our services and resources. You can do this in one of three ways: 1. Contact the MassHire Worcester or Southbridge Career Center—our staff will help schedule you for an upcoming seminar. 2. On JobQuest, schedule an in-person seminar at a location convenient for you. 3. Watch the On-Demand CCS on JobQuest. Go to "View on-Demand Videos" and select "Welcome to the MassHire Career Center Seminar (CCS)." Make sure to watch the entire video to complete your membership. Once you've completed the seminar, you're officially a member! You'll have access to all our services and can meet with a career counselor. |
| I need help with the membership process. | The first step is to create an account on JobQuest[https://jobquest.dcs.eol.mass.gov/JobQuest/Register/AccountSetup]. Next, attend a Career Center Seminar (CCS), which introduces our services and resources. You can do this in one of three ways: 1. Contact the MassHire Worcester or Southbridge Career Center—our staff will help schedule you for an upcoming seminar. 2. On JobQuest, schedule an in-person seminar at a location convenient for you. 3. Watch the On-Demand CCS on JobQuest. Go to "View on-Demand Videos" and select "Welcome to the MassHire Career Center Seminar (CCS)." Make sure to watch the entire video to complete your membership. Once you've completed the seminar, you're officially a member! You'll have access to all our services and can meet with a career counselor. |
| Do you take walk-ins? | Yes, you can walk-in and speak to our front desk staff for assistance. To use our services, you will first need to become a member of MassHire Central. Do you need help becoming a member? |
| Is there parking? | MassHire Worcester Career Center does not have a parking lot. Metered street parking is available in the area. The Federal Plaza Garage and the Worcester Public Library lot are located nearby. MassHire does not validate parking. MassHire Southbridge Career Center is located within the Wellsworth Hotel and there is guest parking available for free. |
| Do you have any flyers? | Flyers for training opportunities, events, and workshops can be found here https://masshirecentralcc.com/flyers/ |
| Do you offer training programs? | MassHire Central offers a variety of free training programs that prepare individuals for in-demand entry-level positions. The specific training opportunities depend on fund availability and eligibility requirements. To get started, you should attend a Career Center Seminar and become a MassHire member. For more details on the training programs available, you can visit this link: https://masshirecentralcc.com/jobseekers/training-education/ |
| What training programs are available? | MassHire Central offers a variety of free training programs that prepare individuals for in-demand entry-level positions. The specific training opportunities depend on fund availability and eligibility requirements. To get started, you should attend a Career Center Seminar and become a MassHire member. For more details on the training programs available, you can visit this link: https://masshirecentralcc.com/jobseekers/training-education/ |
| Am I eligible for WIOA training? | You can read about the WIOA eligibility requirements and complete the Training Interest Questionnaire on the Training Assistance page. https://masshirecentralcc.com/jobseekers/training-education/training-assistance/ |
| How can I apply for multiple jobs at once? | You can apply to multiple jobs at once through our Apply to Jobs Now page. Visit http://masshirecentralcc.com/apply-to-jobs-now/ for more information. |
| I need to submit my return to work form. | To submit your return to work form, please visit the Return to Work page. Here's the link [https://masshirecentralcc.com/jobseekers/return-to-work/]. |
| How do I update my JobQuest account information? | To update your JobQuest account information, log in to JobQuest and click on View Profile. |
| Can I get help preparing for a job interview? | Yes, you can get help preparing for a job interview! As a career center member, you can meet with an employment counselor for one-to-one support. You can also attend a monthly workshop for tips and best practices for successful interviewing. Find the next workshop on our event calendar here: https://masshirecentralcc.com/calendar/ |
| How do I schedule an appointment with a career advisor? | You can schedule an appointment with a career advisor by calling your career center. They will assist you in setting up an appointment over the phone. You can find the contact information here: https://masshirecentralcc.com/contact/ |
| What resources are available for businesses looking to hire? | We provide recruitment services, business development support, and access to MassHire BizWorks. More information can be found at http://masshirecentralcc.com/businesses/ |
| How can my business join a job fair? | You can register your business for upcoming job fairs on the registration page[https://masshirecentralcc.com/businesses/job-fair-registration-for-employers/]. Contact the Business Services team[https://masshirecentralcc.com/businesses/contacts/] for more information. |
| Can you help me fill my open positions? | Yes , we would be glad to help recruit candidates for your open positions. Visit the Hiring and Recruiting page [https://masshirecentralcc.com/businesses/recruitment/] to view Business Services such as Post a Job, Candidate Matching Services, and Recruitments. |
| Can you a recruitment event for my company? | Yes, we would be glad to help recruit candidates for your open positions. Visit the Recruitment page [https://masshirecentralcc.com/businesses/request-a-recruitment/] for more information. |
| How can I contact business services? | Contact information for Business Services can be found on the Business Engagement Solutions Team (BEST) page[https://masshirecentralcc.com/businesses/contacts/]. |
| Can you add my company to the Apply to Jobs Now page? | Yes, you can submit a request to post your positions on the Apply to Jobs Now for Employers page[https://masshirecentralcc.com/businesses/apply-now-for-employers/]. |
| When is the next employer school? | More information about future and past Employer School sessions can be found here [https://masshirecentralcc.com/businesses/employer-school-registration/]. |
| What support do you provide for veterans? | Veterans receive priority of service and can access specialized resources. More information is available at http://masshirecentralcc.com/veteran-services/ |
| What should I do if I need disability-related accommodations? | MassHire Central is committed to providing universal access and procedures for requesting disability-related accommodations. Please contact us for assistance. https://masshirecentralcc.com/contact/ |
| What upcoming job fairs or events do you have? | The next upcoming job fair is [find the next job fair taking place after today's date and provide the link]. To view more events and workshops, visit our calendar[https://masshirecentralcc.com/calendar/]. |
| How do I register for an event? | To register for a job fair or event, you can visit the events calendar. There, you will find information about upcoming events and the registration process. Here’s the link to check for upcoming events and register: https://masshirecentralcc.com/calendar/ |
| Is there assistance available for unemployment? | Yes, we provide resources and assistance for unemployment. You can find more information at http://masshirecentralcc.com/jobseekers/unemployment/ |
| How do I apply for TOP/Section 30? | You must submit your TOP application within the first 20 weeks that you receive unemployment benefits, at least 3 weeks before your training program begins. Here are the steps to apply. 1. Log in to your UI Online account.[https://uionline.detma.org/Claimant/Core/Login.ASPX] 2. Click Request TOP application on the left navigation pane and print the application. 3. Fill out your section of the application and ask your training program to complete their section. 4. Send your completed application to the Training Opportunities Program unit at least 3 weeks before your program starts. |
| How do I access my unemployment claim? | You can log in to UI Online for claimants here https://uionline.detma.org/Claimant/Core/Login.ASPX |
| How do I apply for unemployment benefits? |
DataSteven McIntosh2024-09-06T14:44:12-04:00