The MassHire Central Career Centers Business Engagement Solutions Team (BEST) is comprised of two Business Service Representatives (BSRs) and three Recruiters led by the BEST Supervisor. They provide businesses with solutions for hiring and recruiting needs as weel as assistance with other services and programs throughout your entire business cycle.

Jibrael Younis, Business Engagement Solutions Team Supervisor, Contact Jibrael by e-Mail at or by phone at 508-373-7618

  • Donna Joyce, BSR Southbridge, supports all business services for companies located in Auburn, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Hardwick, Millbury, New Braintree, North Brookfield, Oakham, Oxford, Southbridge, Spencer, Sturbridge, Sutton, Warren, Webster, and West Brookfield. Contact Donna by e-Mail at or by phone at 508-765-6430 ext. 55313
  • Yesenia Aponte, BSR Worcester, supports all business services for companies located in Blackstone, Boylston, Grafton, Holden, Hopedale, Leicester, Mendon, Milford, Millville, Northborough, Northbridge, Paxton, Rutland, Shrewsbury, Upton, Uxbridge, West Boylston, Westborough, and Worcester. Email:, Phone: 508-373-7669
  • Susie DeLeon, Recruiter Southbridge, Email:, Phone at 508-765-6430 x55324
  • William Starr, Recruiter Worcester, Email:, Phone at 508-373-7660
  • Peter Gunn, Recruiter Worcester, Email:, Phone at 508-373-7663

BSRs are always willing to visit local businesses to inform them of the various MassBizWorks initiatives and programs to help them succeed. They are also interested in learning more about your company’s specific needs so that they can provide you with the best support available. If you would like to schedule a BSR meeting/visit at your company click HERE.

Ready to Post a Job, or did you want to register for a Job Fair? Visit our Hiring and Recruiting page to see your options of support.

Looking for more resources for your business? Visit MassHire BizWorks to learn more about programs that support business solutions.

Looking for support with long term solutions, funding opportunities, or connections to other business resources? Contact our MassHire Central Region Workforce Board

If your business, open jobs, or service needs are not located in our Central Massachusetts service delivery area, click here to find the MassHire Career Center closest to you.

Would you like to know about all of the business services available to your company? Do you want a BSR to visit your site so we can understand more about you?