Preparing to Attend a Job Fair

Hello Future/Prospective Job Fair Attendee!

This page is designed to help you prepare for upcoming job fairs where you will meet employers and apply for jobs. The videos and information below provide fundamental knowledge needed when it comes to providing a resume, taking an interview, etc. for an employer interested in hiring you.

Step 1: Writing Your Resume

A resume is a document job applicants use to summarize their work experience, educational background, and special skills. A resume is typically requested by employers when applying for a job. Watch the provided video to learn about how to write a resume.

Video Transcript

Hi, my name is Bill Starr. I’m a representative of MassHire, and you are here today to learn about resumes and cover letters. I have a presentation I’m going to share with you, and hopefully you get something out of it.

To start, this resume and cover letter presentation is designed to help you learn some tips and best practices for writing effective resumes and cover letters.

Some of the topics we’re going to go over today, as far as the resume goes, are the purpose, sections, tailoring and targeting, layouts, and formats. As far as the cover letter goes, we’re going to go over purpose, sections, tailoring and targeting, layouts, and formats as well.

The purpose of the resume is to market yourself, get ready to apply for jobs, and, of course, get an interview based on that resume. The key, when you’re talking about marketing yourself, is really to put your best foot forward on a piece of paper and make yourself stand out as opposed to other job seekers. We’re going to talk about some ways to do that today.

As far as resume sections go, every resume should have a heading, goal, skills, experience, education, and any other relevant information based on the job you’re applying for.

When we look at resume headings, you want to make sure you have your full name, your address, your phone number, your email, and your LinkedIn profile link. This is a quick example of the heading on a resume, so feel free to review this. Again, this is just a sample of a random person whose resume we think looks very good, so feel free to copy this format and use it on your own resumes.

In terms of the goal of a resume, the basic purpose is to make sure you grab the reader’s attention and demonstrate how you are a match for that particular position. Resumes can include an objective, profile, or summary statement when you get started.

The objective is good for applying to large companies with many different types of positions. You can also post it on job search sites such as JobQuest, Indeed, and Monster, as well as many others that are out there.

As far as the resume profile and summary, the summary should be a brief account giving the main points, while a profile can be more of a history or description. Those can include your experience, technical skills, unique features or traits, areas of expertise, and any credentials that you have accrued in prior experience.

This is another example of someone’s resume with their goal and objective listed. This is also another example of experience on a resume, listing a couple of different positions that a person had and some summaries of what they did, as well as some bullet points of the different duties they had in that role.

In terms of education, when you put that on the resume, you do want to include formal education, as well as any certifications, licenses, professional development, or continuing education that might be relevant to the job you’re applying for. If you have had any company training that’s relevant to the job goal, you certainly want to list that as well.

If you’re coming from a high school background, you do want to make sure you list the name of the school and include the city and state where that school is located. You don’t necessarily have to list high school information if you have a college degree. It is also not necessary to include the date you graduated. If you have a specific type of diploma or a course of study that is relevant to the job you’re applying for, you do want to list that information as well.

If you do have a college degree, you want to include any relevant degrees that you have acquired. Make sure you spell out the degree, such as Bachelor of Arts, for example. You do want to list the school where you received your degree and include the state where the school is located. Again, it is not necessary to include the date that you graduated.

Other things that you can put on a resume, if relevant, include membership in a particular organization, affiliations, volunteer work, or anything related to that. Those are certainly very good things to put on the resume.

Any other type of information you can include, if it is relevant to your job goal, may also be listed. You can list the name of the institution or organization where you received certifications or related information. Again, you do want to include the city and state. You do not want to list any certifications or licenses that have expired, and you also do not need to list references or say “available upon request.”

This is another example of somebody listing their educational background.

When you are tailoring and targeting your resume for different types of positions, the purpose is to show how you are a match, with the required skills and qualifications, for the position you are applying for. You do want to make sure you do your research and put relevant information for that specific job in the resume.

Some of the keywords you can use are words, phrases, and terminology that show the potential employer that you are a match for the position you are applying for. Action verbs are also very important to use in terms of describing what action you took or what duties you performed in any relevant experience or positions you’ve had. You do want to make sure you translate that clearly on the resume as well.

As far as accomplishments, you do want to go ahead and describe how well you performed your job and/or how you contributed to your previous employer’s bottom line. If you’ve received any particular recognition or awards for your performance, you certainly want to highlight that as well.

Accomplishment statement samples are, again, just examples. For somebody in the food and beverage industry, instead of saying they delivered food and drinks to patrons, they might say, “Delivered all meals with 100% accuracy within service times for three consecutive years.” That is a concise but action-oriented statement saying exactly what they did and how well they accomplished that goal.

These are some resume design tips. You do want to make sure you use adequate white space on the document that you’re creating. If possible, stick to one page. Make sure the margins are uniform. Be consistent with your line spacing. Use vertical alignment for the dates. Use left alignment for the text and right alignment for all the dates. Make sure you use an easy-to-read font type.

Everybody is looking at many resumes when they have applicants coming in for positions, so you do want to make it as easy as possible for them to get through the information you are putting on there. Also make sure you use black for the font color and use an easy-to-read font size as well.

There are a few different types of resume document layouts. You can do what’s called a chronological resume, a functional resume, or a combination of both. Again, it is dependent upon what type of experience you have, but there are examples that you can check out for each type of resume at various places online.

A chronological resume is the most widely used and familiar format. It is the preferred format for many employers. Education and experience are listed in chronological order, and your recent experience has the strongest emphasis. Obviously, it is directly related to the job you are seeking.

A functional resume is good for hiding employment gaps or if you have a limited or somewhat all-over-the-place work history. It highlights relevant qualifications and stresses the functional areas of your experience that are relevant for the current job target. That way, you are highlighting the pieces of your experience that are directly relevant to that job. It also combines the skills that you’ve developed over the experience you’ve gained in a variety of different jobs.

A functional resume works best if you are new to the workforce, which would be very relevant to most people checking out this video, or if you have been out of work for a little while and are trying to get back into it. Functional resumes are very good for that as well.

If you are doing a combination resume, it combines the best of both the chronological and the functional resume. It allows you to have some flexibility in the information that you put on the resume. It highlights your skills and accomplishments, but also includes positions and employers chronologically. It also eliminates repetition of skills, so again, it’s a very nice, concise way of doing it.

A combination resume works best when you are going from one type of career to a different one. It also eliminates redundancy when you have done the same job throughout much of your work history. It allows flexibility in the information on your resume and presents your skills and accomplishments, but also includes positions, employers, and dates in chronological order. Again, it is kind of the best of both worlds and is very good to use if you have a variety of different experiences.

When you do have your resume ready to go, you want to make sure that you are saving it in acceptable formats. Word is probably the most popular and easy to use. PDF and TXT are obviously very popular as well. Word allows you more ability to edit things. Some employers do like to have PDF documents, and TXT is good for uploading resumes to various job application websites as well.

When your resume is ready, you do want to make sure you proofread and make sure you do not have any spelling mistakes. Don’t use words with which you aren’t familiar. Perform a spell check on your finished resume, but do carefully read every word in your resume even after you do the spell check. Spell check doesn’t catch everything, and it’s always a great idea to have other people proofread your resume for you just in case they are able to catch something that you yourself did not see.

Punctuation mistakes are also very common. Check for periods at the end of all full sentences. Make sure you are being consistent in your use of punctuation. Always put periods and commas within quotation marks. For example: “Won awards, including the John H. Malcolm World Service Award.” Also avoid using exclamation points.

As I just mentioned, you do want to make sure that you watch your tenses. Current duties that you currently perform should be in present tense, for example, “write reports.” Duties you performed at past jobs should be in past tense, for example, “wrote reports.”

Make sure you capitalize all proper nouns and try to stay away from using pronouns. When you are expressing numbers, write out all numbers between one and nine, but use numerals for all numbers 10 and above. If you begin a sentence with a numeral, make sure to spell out that numeral. Also make sure your date formats are consistent. If you use “11/2015” or “November 2015,” stay consistent and make sure all your relevant dates are in that same format.

These are a list of some useful links to assist you in resume creation. All of these links offer similar services and information, but again, they are all very useful to check out, so I highly recommend them.

That concludes the resume portion of the presentation. Now we’re going to jump into the cover letter. Same thing—we’re going to go over the purpose, sections, tailoring and targeting, layout, and format of the cover letter as well.

The purpose of the cover letter is basically to introduce yourself to employers. It shows your character and your work ethic, and you want it to convince the reader of your interest and abilities. Again, you really want to make sure you are putting it together to make yourself stand out as a great potential employee for that specific company and job.

Some of the tailoring and targeting information to put on there and be aware of is that this is not a repeat of the resume, so you do want to make sure that you are highlighting different pieces of information in a different way. Again, you do want to use different types of keywords to show that you have the qualifications and characteristics that make you a good fit.

This is also a good place to incorporate some of your soft skills, and you also want to use the same type of accomplishment statements that are not already listed in the resume and that directly relate to the job.

There are different types of cover letter layouts. The most common are paragraph, bulleted, and T-bar. Again, there are examples that you can look up for all of these as well.

The same idea applies when you are saving your cover letter. Make sure that you save it in acceptable formats—again, either Word, PDF, TXT, or something that’s relevant to how the job wants you to apply for it.

With cover letters, the same proofreading advice applies. Make sure that your name and contact information are correct. Did you get married, divorced, move to a new home, or change your phone number? Those are all things that a lot of people often forget about.

You do want to make sure that you have the address and name for whoever it is you are sending that to, and make sure it is spelled correctly. Do your due diligence and find out the proper contact person you should be sending that information to, as well as the correct company name you are addressing it to.

You also want to make sure that, if you’re applying to multiple jobs, you’re not copying your previous cover letter and forgetting to change the name of the company. That’s something I’ve done in the past, and it’s not the best look.

The same thing applies as far as proofreading goes. Make sure there are no spelling or typographical errors. Again, as we talked about with the resume, don’t rely solely on spell check. Do your own due diligence to read through it. Also share it with friends or colleagues to give it a once-over as well.

Another thing to be aware of is to avoid using bad grammar. That can include avoiding too much jargon, slang, personal language, or outdated wording. You do want to make sure you use professional business etiquette. Again, this is not a text message. You’re not tweeting, so do not use shortened words or acronyms unnecessarily. Do not ever include emoticons, and be sure to use appropriate sentence structure, correct paragraphing, and standard cover letter spacing.

These are some other useful links related to information about cover letters. Same idea—they all have similar types of information, but they are all highly useful and highly recommended to give you different examples of cover letters and how to create them.

That concludes the purpose, sections, tailoring, targeting, layout, and format of the cover letter, and that is all the information that we have to go over for this particular presentation.

Again, if you have any questions, feel free to check out MassHire online, give us a call, or stop by the office here at 340 Main Street anytime. We’ll be happy to help you.

Thanks so much for stopping by, and I hope you got something out of it. Have a great rest of your day.

Step 2: Preparing for the Interview

A job interview is a conversation in which a potential employer learns about a job applicant to determine whether or not the applicant is suitable for the job. Watch the video on interview preparation to learn more about interview techniques and tips.

Hi, my name is Bill Starr here at MassHire. Thank you for joining us today. We are going to be going over a presentation regarding interviewing and sharing some tips and best practices for successful interviewing, as the slide in front of us is showing.

Thank you for joining us, and if you have any questions, feel free to check out MassHire online, give the career center a call, or stop by here at 340 Main Street. We’re always happy and willing to help anybody that comes in.

So let’s get started.

The interview presentation is going to go over three areas in terms of what to do:

Before the interview — what to do before the interview, up to the time you arrive for your appointment.

During the interview — what to do during the interview, from the moment you walk into the building to the end of the actual interview.

Post-interview — what to do after the interview, from the moment you walk out of the interview and beyond.

Self-Assessment

The first thing is doing a self-assessment. It’s important to know your skills and abilities, as well as your strengths, weaknesses, preferences, and requirements for the job.

There are a lot of tools and resources to help you prepare that type of information. Some of those include MassCIS, O*NET, SDS, Myers-Briggs, and Coursera. These are all great tools online that you can look into for various information, again, to help you get ready for different types of jobs and interviews.

Know How You Match Up

It’s important to know how you match up. Review the job description for key skills and qualifications for the specific job that you’re going to be interviewing for. You also want to identify your abilities and experience to show that your background is a good match for that particular role.

It’s also important to know the company you’re going to be interviewing with. You want to make sure you conduct research to understand the company or organization. Again, there are a lot of tools and resources to do that as well. Go on the company website, check out LinkedIn and other social media related to them, and Glassdoor.com is another great website to read employer reviews and learn more information about particular companies or organizations.

Prepare Your Answers

When you go to the interview, you want to make sure that you have prepared answers and are ready to answer some common interview questions. You can Google interview questions, and that will give you a good sense of some very common questions asked in most interviews.

You do want to make sure you create a list with your responses to those types of questions, as well as develop specific examples that back up your responses. You do want to be prepared to address weaknesses, because that is very much expected. None of us are perfect, so it’s important to be prepared to talk about some of the weaknesses that you have identified and how you address those things in your day-to-day life.

Of course, you always want to make sure you end on a positive note. Practice by rehearsing your answers. That will obviously give you a little leg up in terms of seeming prepared. You want to make sure there’s no negativity. Always stay positive, and practice how to close the interview on a positive note.

Preparing your answers is a great first step. You want to ask yourself:

What did I do in my previous jobs and experiences?
What knowledge, skills, traits, or abilities did I use to do those different tasks?
What resources or technology did I use to do it?
How did I go about doing it, or what steps did I follow?
Who did I do it with or for?
Where did I do it?

You do want to make sure you add in value as well. Quantify your results by providing data about your contributions to an employer’s bottom line in terms of productivity, time, cost, and quality. It’s always important to highlight how you contributed in those areas. You can use facts and figures that incorporate different types of numbers related to volume or frequency, and anything related to the bottom line of how you helped that company achieve its goals. You can also use percentages or even dollar amounts saved, depending on what you did in the position.

Another great tip is using STAR. It’s an acronym, and the way that we use it is to describe the situation, discuss the task that needed to be accomplished, say what actions you took to perform that task, and share the results of your actions.

10 Common Questions

As I’ve mentioned before, you can Google common interview questions, and this is very similar to what would come up, but again, just as an example, a lot of times employers are going to ask you to:

Tell them about yourself.
What is the greatest achievement you have had in your career so far?
Give an example of a time that you helped save the company or organization time or money.
What is your greatest strength that you bring to the table?
What are your computer skills?
Tell us about a time when you had to handle a challenging co-worker or customer.
Describe a time when you went above and beyond the call of duty outside of your normal responsibilities.
What do you believe is your professional weakness?
Where do you see yourself in five years?
Why do you want to work for this company?

These are all very common interview questions, and as I said, you do want to practice and have ready-made responses ready to go for the interview.

These are examples of legal questions that employers are not supposed to ask you. That can include questions about race, color, ancestry, place of origin, age, political beliefs, religion, marital status, whether you have children, whether you are currently pregnant, whether you have any type of disability, sexual orientation, unrelated convictions, or any type of addictions.

If an employer does ask any of these questions, a good counter-question to come back with is: “Could you tell me how that might have any bearing on the job I am applying for?”

Prepare Your Questions

As we talked about, you do want to prepare your questions in advance that you are going to ask the employer. You do want to ask questions that demonstrate your interest in the company and the job. Make sure that they are relevant to the specific organization and the position that you are applying for.

You typically do not want to ask questions about money or benefits. If that comes up during the conversation and the interviewer asks, it is certainly okay to talk about it, but it is not something that you want to bring up yourself.

Some of the things you probably want to know include what specifically that company does. You should have a general idea of that before you go into the interview, but it is certainly okay to ask more specific questions related to how they do that and what they do on a day-to-day basis.

It is also great to know how many employees are working there, who their competitors are, what type of company history they have, what their future plans are, whether they have any particular contacts that would be useful for you to know about, and what some of the recent employment trends are at that particular organization.

Again, you can find a lot of this information and speak to it by accessing local media, coming to the career center, going to the company website, looking at informational interviews, as well as Google.

It is important not to ask questions that can be answered by simple research. That shows a lack of preparation and can suggest a lack of interest. You certainly don’t want to seem like somebody who is wasting their time and didn’t do the initial prep work to be well prepared for the interview.

What to Bring to the Interview

In terms of what to bring to the interview, you want to always make sure that you do have:

A copy of the job posting
Copies of your resume and cover letter
A list of references, if they ask for that
Pen and paper for note-taking
A personal calendar in case there are follow-up appointments to make

Of course, you could use your phone as well, but you typically don’t want to have your phone on during the interview. It would be okay to bring it out at the end to make appointments in your personal calendar.

It’s also important to have information for completing an application or other relevant documentation when you go in there. It’s always helpful to have some cheat notes and questions for the interview ready to go, even if they are not physically in front of you.

When You Arrive for the Interview

When you arrive for the interview, it is extremely important to always be on time, or even a little early. Make sure you’re courteous to everyone you come into contact with. Everybody in the company is typically always watching, whether it seems that way or not. First impressions are extremely important.

Make sure you check your appearance, and again, make sure that your phone is not on so there are no distractions during the actual interview.

In the Interview

When you’re in the interview, do be aware of your nonverbal signals, such as facial expressions, body language, and gestures. You want to be cognizant of those types of things. Make sure you keep yourself professional, interested, and engaged while you’re in the interview the entire time.

It’s also important to be aware of your vocal tone, volume, and pace. Do try to match the interviewer. They do appreciate that, and it helps the interview flow more smoothly.

Make sure you listen carefully and respond positively to the interviewer’s questions. Do pay attention to the interviewer’s nonverbal cues as well.

When you’re in the interview, focus your answers on the needs of the employer. Give examples and provide details to illustrate your skills and achievements. Ask insightful questions showing your knowledge of the job and your research into the company. Again, as we talked about, it’s very important to have questions ready to go, and those questions need to be relevant to the job itself as well as the organization.

As far as closing the interview, once it is completed, confirm the follow-up time frame and the contact information of any individuals that you interviewed with. Provide references if those are asked for. Make sure you restate your interest in the position and why you feel you are the ideal candidate. Again, you want to make sure you are concise in these statements. You don’t want to talk just to talk, but it is important to reiterate why you are a great fit for the job.

Make sure you thank the interviewers for their time, shake their hand if they’re open to that, and remember to smile.

Post-Interview

When you have completed the interview and after you get home and have a chance to evaluate your performance, make sure you do alert your references, if those were asked for, so they have a heads-up that they may be getting communication from that interviewer about your interview.

Make sure you do send a thank-you note or an email to the employer after the interview. They do very much appreciate that. There is a link here to a sample thank-you letter. You can click on it, and it will bring you to a website that gives you an example of that.

Again, make sure you do follow up with the employer within a few days of the interview just to make sure that you stay top of mind for them.

That concludes the information for this particular presentation. Again, as I stated in the beginning, if you have any questions, please check us out at MassHire online, give the career center a call anytime, or stop by at 340 Main Street.

Thanks so much for your time, and have a great rest of your day.

All right, we’re good, Louis.

Step 3: Job Fair Preparation

A job fair is an event in which employers, recruiters, and schools give information to potential employees who are attending the job fair to find a job that they are interested in. A job fair gives employers and job seekers an opportunity to meet in person so that employers can advertise their jobs and job seekers can market their skills. Watch this video to learn more about job fairs, what you can do to prepare for them, and what to expect when attending.

REMINDERS FOR ATTENDING A JOB FAIR:

  • Be polite, friendly and professional, as well as confident in yourself while also maintaining appreciation of the employer’s time and attention.
  • Dress professionally as if you are going to an interview.
  • Bring lots of copies of your resume!
  • Keep conversations light and focused on the employment opportunities, your interest in work, your experiences and skills.
  • Whether you are a young or seasoned professional, meeting new people in a large gathering can sometimes feel overwhelming or can cause stress and anxiety. This is normal, so it’s good to be feeling well, be in a good frame of mind to be meeting new people, and to have some techniques ready to help you manage any stress or anxiety you may be feeling. Preparing and rehearsing questions that you may ask, or that employers may ask you, are good ways to prepare. Envisioning the conversations you may have with employers beforehand, as well as practicing them with your friends or family in a role-play scenario may help you prepare for the real thing, making you feel more confident and less anxious.
  • And remember, have some fun, too. This may be the first time you are looking for a job, but it probably won’t be your last. Take it easy, and enjoy the journey.

Hi everybody, my name is Bill Starr. Welcome to the MassHire workshop. Today we are going to be discussing job fair preparation. I’m just going to take you through some slides and give you some tips and advice about how to prepare for a job fair.

As you can see, this is the MassHire Career Center’s Job Fair Preparation Workshop. In order to prepare for a job fair, we’re going to go through some tips and best practices and talk about what you should do before you actually attend the job fair.

Some of the agenda items we’re going to cover today are job fair best practices, why you should go to a job fair, preparation, some anticipated questions and responses, your 30-second commercial, starting your job search, preparing your resume and cover letter, networking, and some of the things to expect in the overall process.

## Job Fair Best Practices

The biggest thing is to be open-minded to finding out a little bit more about every employer participating. Typically, there is going to be quite a variety of employers at these job fairs, and usually there is a list of them that you can check out before you actually attend. It’s a great idea to make sure you are well versed and know about all the different types of opportunities that are going to be available to you at these job fairs.

The next thing is to create a good first impression and be professional. It’s very important to put your best foot forward and always walk around and talk to everyone in a professional manner.

The next thing is to be a good listener. They’re going to be sharing a lot of important information about their companies and the opportunities they provide, so make sure you have your listening hat on and take good notes as well.

You always want to be positive, open to, and ready for change. You might have a set idea of some of the things you’re looking for and some of the employers you’re targeting at the job fair, but you never know what opportunities might present themselves. It’s really important to be open to finding out and learning about other opportunities you might not have thought of before. You might find something you really like.

You never want to leave without contact information, asking about the next steps in the process, and following up with a thank-you email or note. It’s great to have all these conversations, but it can be a little overwhelming, and it’s very easy to get lost in the shuffle and forget about the little things, like grabbing the employer’s business card or making sure you write down their name and contact information.

You also want to make sure that you ask them what they would like in terms of next steps for follow-up, and make sure that you do send the employers you meet and talk with a nice thank-you email or note.

When you’re meeting with different employers, it is also a really good idea to take relevant notes about some of the things they tell you related to their opportunities and their companies in general. Make sure you do have something to write with and a good way to take relevant notes.

You also want to make sure you don’t monopolize their time. Typically, there’s quite a crowd going through the job fair, and obviously they want to make sure they give everybody an ample amount of time to learn about their opportunities. You are one of many people looking to talk to them, so try to be cognizant of the amount of time you are taking.

You also don’t want to linger or crowd. Once you’ve had a good conversation with the potential employers about their opportunities and you’ve gotten the essential information that you need, you’ll definitely want to move on and talk to the next employer about the next opportunities.

Again, employers can be very busy, and you don’t want to interrupt. Wait your turn. Usually there are only one or two people manning a table and potentially talking to quite a few different candidates for their positions. Be patient, or find a different table and go back to them. There’s nothing wrong with working the room. They’ll be there for an extended period of time, so don’t worry about not having the opportunity to talk to them. It’s very easy to work your way around the room and get back to the people you need to once they are available.

It’s also very important to watch your nonverbal habits. A lot of people don’t pay attention to some of the things they do, whether it’s facial expressions or using their hands too much to talk. I’m somebody who does that a little bit myself, so you do want to be very cognizant of some of those nonverbal habits. Make sure that you are maintaining eye contact with whoever you’re talking to and being mindful not to give off nonverbal cues that may make somebody uncomfortable.

It’s also really important to network with everyone. You never know who you’re going to meet and where those conversations are going to lead. You do want to take every opportunity to talk with everyone that you can when you’re attending these job fairs.

You also want to be thankful and show courtesy. They’re spending valuable time out of the office to come to these job fairs and let people know about their opportunities, so be mindful and thankful of that, and show everybody there the common courtesy you would expect to be shown to you.

The last thing is that it’s really important to keep a log of which employers you spoke to, especially who you apply to. Keep your notes handy. Write down the date you were there, the name of the employer, and the job or position that you talked about or applied to.

## Dress for Success

As far as dressing, dress for success. Again, it’s very important to dress professionally. Also, make sure you wear comfortable shoes. Typically, you are going to be walking around and on your feet for an extended period of time, going through and talking to all the different employers at these job fairs. Sometimes the spaces can be pretty large as well, so it’s very important to make sure that you are comfortable and have those comfortable shoes to travel around in.

Travel light. You don’t need to bring too much with you. It’s really important to be able to not take up too much space and not be weighed down by things that you may not need to have with you at the job fair. You are going there to maybe have some resumes on hand and something to take your notes with. You shouldn’t need too much more than that.

It is great if you can be hands-free. Besides something to take notes with, that’s really all you should need.

It’s also really important to pay attention to your hygiene. Make sure you have a fresh haircut, your hair is done nicely and professionally, your nails are clean and manicured, and anything else that helps you put your best foot forward and look as professional and polished as you can.

The last piece of advice we do tell people is to go easy on anything scented. There’s certainly nothing wrong with having some perfume, cologne, or body spray, whatever it may be. You just want to make sure that it’s not anything overpowering.

## Why Go to a Job Fair

There are obviously many reasons, but some of the reasons we’ll go through right here are that some employers actually will hire individuals right on the spot. Depending on the position and how the company does their interviews, they do oftentimes have positions and somebody there who can interview people and actually make them an offer right there at the job fair.

It’s also a great opportunity to meet companies in a less formal setting. There’s not as much pressure as there is if you’re going to a formal interview, so you can have a little bit looser conversation, and hopefully that will lead to interviews in the future.

It’s a great way to work on your self-confidence and get that practice in terms of how to talk to employers and ask good questions, and also just have those interactions with individuals who make some of those hiring decisions at those companies.

It’s also a great way to get your resume out there. You want to give out as many resumes as you can, again, just to increase your chances of somebody seeing your skills on paper and following up with you about the opportunities they have after the job fair.

It’s also a great way to get feedback on some of your marketing tools. You always want to ask good questions, and you can ask different employers there what they think of your resume, any business cards you have, or anything else you are trying to use to promote yourself. A lot of employers would be happy to give you some feedback on what is working or how you might be able to improve some of those things.

It’s also a great way to get contact information, as well as schedule an interview and be able to follow up with a thank-you email. It’s very important to make sure you write down the contact information of the people you talk to and get their business cards. Then follow up with a nice thank-you email. They do appreciate that, they do see those, and it does make a good impression.

It’s also a great way, just in general, to make a good impression. You’re dressed professionally, you talk to them with confidence, and it’s a great way to put a face to a name and a resume. If you make a good impression, they’ll be much more likely to remember you and want to reach out about opportunities in the future.

It’s also a good way to learn about demand for current skills. You can only read so much online or in different articles about companies and what they’re looking for. A lot of times, the people who are there will talk about what’s current in their industry and what things they’re looking for that are important to them in the market right now. It’s a great way to get up to date if you’re not sure whether some of the things you may have done in the past are still relevant.

It’s also a good way to meet your competition. You’ll see other people potentially interested in the same positions as you, so it’s a great way to see what they’re talking about and what kind of skills and experience they have related to the skills and experience that you have.

It’s also a great way to compare different companies. A lot of times there will be companies from similar or the same industries that have similar jobs, so it’s a great way to see what opportunities, benefits, and other things they have to offer so you can make the best decision about what is going to be the best long-term fit for you.

It’s also a great way to network. We talk about networking as being very key. Networking can be with employers, other job seekers, or people running the job fair. You never know what type of conversations you’re going to have and what opportunities those can lead to, so make sure you talk to and meet as many people as you can and try to build relationships that way.

It’s also a great way to save time. You may not have to send out so many applications online or through other traditional means. You have a lot of employers right in the same place at the same time, so you’re able to really make the most of the time that you’re there and get your information out to a lot of different employers.

The last thing is that it’s great practice, practice, practice. Every conversation you have with an employer is going to make it that much easier to have further conversations with other employers for other opportunities in the future.

## Questions to Ask

When you go to the job fair, it’s also really important to have some questions ready to go. So we’re going to talk about developing some of those questions.

Some of the things you may want to know about the companies that are there are, first of all, what they do, how many people work there, and who their competitors are.

You can certainly ask about the company history in terms of how they got started and what they did to get to where they are currently.

It’s great to ask about what their future plans are in terms of growth and trends within their industry—what they think they’re going to be doing to stay competitive in the industry that they’re in.

You also want to make sure, again, that you get different contacts. Certainly, the people who are there are going to be your main points of contact, but it is also important to ask if there are other people you should get connected with as well.

Lastly, ask about recent employment trends. It’s a great question, and companies are happy to talk about why they’re there and why they’re hiring. You do want to get a sense of the reasons they have some of their openings available as well.

Some of the other things you can do to prepare to talk about these things, and also make sure that the information you’re getting is pertinent and lines up, is to go on their company website. A lot of companies will have the answers to many of the questions we just went over. You can also go on their LinkedIn page, and most companies nowadays do have a separate LinkedIn page that will typically have even more information or links to articles about them.

You can also find articles about companies just by doing a simple Google search. A lot of times you can also look at local media, newspapers, magazines, or other print materials in your local area about those companies. They can give you insight from people who may have done reporting or interviews with people from those places as well.

You don’t want to ask too many questions that can be answered by simple research. It does highlight a lack of preparation and a lack of interest, and you don’t want to waste their time. Just make sure the questions that you do come up with are relevant and pertinent to the position and the company that you are going to be speaking with.

## Questions to Develop

This is more about developing your questions. Again, these are some examples of how to demonstrate your interest in some of the companies.

You can ask them what they think about a certain initiative, topic, or something you saw about their company or about the job itself.

You can ask them what the typical five-year trajectory is for someone in the position that you’re talking about.

You can also ask questions to demonstrate your qualifications, such as what different skills they look for in a candidate for the position you’re discussing.

You can also ask questions to learn more about the company. Some of those might be: What is one of the biggest challenges of that particular job? How would you describe the company culture? What do you like most about your job at the company?

Those are great ways to get them to share some insight about their experiences and what they see as some of the highlights of working for the company, but also some of the challenges of the jobs they have.

Some of the questions you can use to conclude the conversation are asking whether you may contact them with further questions and whether they have a business card or if you can get their contact information.

Some of the questions to avoid would be: How much will I be paid? How much vacation time will I get? Or, what does your company do? Those are things that you will certainly learn about throughout the interview process if you do interview with the company. In terms of how much you get paid and how much vacation time you get, those are not things you typically want to start by asking about before you even have a chance to meet with somebody at the company. Of course, asking what the company does again just shows a lack of preparation.

## Additional Questions

Some other questions to ask—just more examples—would be: What type of entry-level positions are available in your company?

This is great if you’re just trying to get your foot in the door. They may have certain positions they’re promoting at the job fair, but they also may have some positions available that are entry-level and may not be posted, and they’ll certainly be happy to let you know about them.

You can also ask, does your company offer any internships or training programs? Again, that’s another great way to get your foot in the door and gain experience in industries. Even if they don’t have positions available for a specific role, a lot of companies do offer different types of internship or training programs that could lead to other positions with them in the future.

You can also talk about how, if you went online and filled out an application for a particular position with the company, you can ask them what else you can do to demonstrate that you are a good candidate and to get an interview for that role. That shows your motivation and willingness to do what’s necessary to secure an interview and shows that you’re really interested in that particular position at that company.

You can also ask how long the application and interview process is and what it consists of. It’s perfectly fine to ask, just so you have an idea of what that looks like.

You can also ask them how they would describe a typical day in the particular position that you’re interested in.

You can also ask how the company measures performance for that particular position and what some of the company’s systems for feedback are.

Lastly, you can ask what type of training or education programs the company offers to employees. Again, this is very relevant and shows your willingness to want to improve yourself even after you have secured a position with the company.

## Common Interview Questions

Some of the things to practice: Again, we would like you to Google common interview questions. You want your questions to show some level of motivation and interest in the company.

You want to be able to answer:
Tell me about yourself.
Why are you interested in the company?
What are some of your strengths and weaknesses?

These are all good things to prepare for just to make yourself stand out and show them that you are well prepared for the job fair and the positions that you’re talking to them about.

## The 30-Second Commercial

Now we’re going to talk about the 30-second commercial.

Real quick, what is it? Basically, it’s a short, memorable introduction that promotes you and your potential. It is very key to interviews, networking, and job fairs. It helps make an impression, and it helps grab their attention.

Again, it’s basically a very structured, quick 30-second introduction about yourself that helps you stand out and makes you memorable to somebody you have an initial interaction with.

Some of the guidelines for this 30-second commercial are that you want to use concise and memorable language. Make sure you emphasize your strengths and link them to the employer’s needs. You want some prepared statements about how your experience is going to be a good fit for that employer.

You do want to sound natural, so make sure you practice these. You want to keep it current so it’s relevant to the situation and the position and company that you’re talking to.

You do want to revise it for each interview. There isn’t a one-size-fits-all 30-second commercial. You want to adjust it to the different people and organizations you’re talking to.

You want to make sure to remove any type of jargon or industry-specific slang. It is also great to use labor market information, because it shows you’ve done some research about some of the things that are happening in that industry and for that job.

Also, make sure to mention something about your resume and cover letter, and make sure they have the chance to get that in front of them.

## Networking

We did talk about networking a little bit before, but here are some basic rules.

You can start with relatives, friends, social or community groups, professional relationships, past colleagues or bosses, volunteer groups, LinkedIn, and job clubs. Those are all great places that you can look to network, both in and outside of job fairs.

When you are networking, one very basic rule is to give as much as you get. If you’re asking people to help you get in contact and make connections with people who can help you out in your job search, certainly be willing to do the same for others if you’re able to.

Be proactive, as we talked about. When you’re at the job fairs, talk to as many people and organizations as you can.

Develop a strategy. Figure out what kind of statements and 30-second commercials work for you, and also which places and people you want to start with, then work your way to others that may be a little more outside the industries you’re most interested in.

You always want to stay positive and stay confident. That does translate. People are going to remember how you interact with them, and staying positive, being confident, and being polite always makes a good impression and is going to lead to better networking opportunities and results.

Take advantage of the opportunities as they are presented. As we talked about, you never know which conversations you’re going to have and where they’re going to lead. Sometimes that might be very outside the realm of what you thought was going to initially happen, but take it as it comes and follow the opportunities to where they lead.

Don’t forget about social media. Obviously, there are lots of great networking opportunities on social media. Just be careful that you’re doing it in the proper forums and being professional when you are doing it.

You also don’t want to be a pest. If somebody is willing to work with you and offer you advice or networking opportunities, certainly be very thankful. It’s okay to reach out to them from time to time, but make sure you do it with some balance and do not do it too much. They are probably helping many other people as well.

Then, networking cards. A lot of people create basically their own business card that just has their basic contact information and maybe a very quick statement about what they’re interested in. Include your name, phone number, email, and maybe other social media contact information. If you have the ability to create some of those and have them with you at the job fair to pass out, it’s a great thing to do as well.

That is everything that we have to go over for today. If you have any questions or want any more help or advice, certainly feel free to go on our JobQuest website. There are lots of tools and information there. We are also open to the public. You can stop by our career center here at 340 Main Street in Worcester, fourth floor, anytime, or give the career center a call. We can answer questions or connect you with other counselors or people such as myself who can help you in a variety of ways.

So thank you all very much for coming, and good luck at the job fairs.

Step 4: How MassHire can help you with your Job Search

As a federally and state-funded Massachusetts One-Stop Career Center, we provide employment services for both job seekers and employers. We are located in downtown Worcester and Southbridge, serving job seekers in person and virtually. With our team of career counselors, we are able to support job seekers in their pursuit of employment by helping them identify potential career opportunities and creating a strategy to secure their next job. Our counselors can help job seekers in writing resumes, preparing for interviews, connecting to employers, and more. If you would like to become a MassHire Career Center member, the first step is to register on MassHire JobQuest. Once registered, you can schedule yourself for a Career Center Seminar to become a member and meet with a counselor. Watch this video for instructions on completing JobQuest account.

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Welcome to MassHire. Our mission is to connect businesses and job seekers through a statewide network of employment experts. It’s our job to help people find meaningful employment and to help businesses find qualified candidates.

Our career counselors at MassHire are here for you and understand that searching for a job can feel confusing, frightening, lonely, and frustrating. We’ll help you get through this process and help you get back to work as soon as possible.

Please pay close attention to the information given throughout this presentation as we walk you through what you can expect in terms of career support. There are several MassHire Career Centers across Massachusetts that are working to strengthen our online services. The services described in this presentation will be accessible online, with the opportunity to work with career counselors remotely.

Please call your nearest career center to learn more about these services. Go to mass.gov/how-to/find-a-masshire-career-center to find the MassHire Career Center closest to you. If you have any questions about the content in this slide deck, please visit the link and contact your local career center by telephone.

MassHire partners with other government agencies to help connect you with social services and support needs while you are looking for employment.

MassHire Career Centers

How can MassHire help you?

A career counselor can help you learn about job search and training opportunities and evaluate your barriers and goals. You’ll receive customized job search counseling to find immediate next steps and plan for the future. Explore your training options. Learn about HiSET, also known as the GED, and certificate training programs. You may be eligible to get paid while learning skills on the job. MassHire Career Centers can even assist with helping you meet your unemployment insurance requirements.

But first, we want to begin by showing you the many specialized programs and services that MassHire Career Centers have to offer.

Specialized Programs and Services

MassHire offers many specialized services and programs to assist job seekers on their pathway to employment.

Veterans services include veteran job seekers and eligible spouses who are entitled to priority of service. Each MassHire Career Center has a veterans representative on site to provide information and referrals to access other services and benefits.

If you are a person who has a disability, please know that you can self-identify and receive individual assistance at any MassHire Career Center. Adaptive equipment and reasonable accommodations are available upon request, along with referrals to relevant agencies such as the Massachusetts Commission for the Blind and the Massachusetts Rehabilitation Commission.

Young Adults

Our Young Adults Program, which ranges from ages 14 to 24, provides work readiness workshops, financial literacy programs, career pathway programs including HiSET, also known as the GED, job training, and higher education. We also work with youth for year-round and summer jobs, as well as individual job search assistance and placement.

Should you need assistance with translation or interpretation services for multiple languages, including American Sign Language, MassHire Career Centers can help.

Multilingual Services

Please contact the Multilingual Unit at 1-888-822-3422.

Trade Adjustment Assistance (TAA), Trade Readjustment Allowances (TRA)

If your job has been adversely affected by foreign competition, or the services you provide moved overseas, you may be eligible for benefits which include financial assistance for job training and/or an extension of unemployment benefits. Strict deadlines apply. Contact your nearest MassHire Career Center to find out if you are trade eligible.

National Dislocated Worker Grants (NDWGs)

MassHire Career Centers have federal grants available, such as National Dislocated Worker Grants, or NDWGs. This grant offers assistance to customers who have been affected by large-scale layoffs caused by an unexpected economic event. These grants may also assist by providing funding assistance for training, career development, and job placement.

If you are a person who has been employed in temporary agricultural work and travel to different farms, there are services available for you.

Services to Migrant and Seasonal Farm Workers

Migrant and seasonal farm workers, or MSFWs, may receive staff assistance such as job referrals and placement, skills development, training, and career guidance.

Career centers work with you in a variety of ways, including job search and training. The first step is an assessment of your skills and experience, which can help you figure out if you need to upgrade your skills through training to get a job in your desired field. Assessments answer your job-search-related questions throughout the process.

Where Do I Start? Job Search or Training

Researching the job market can help you find answers to your job search and training questions, such as: Do I have the skills? Are there jobs for me, and what are they paying? Where are the schools located, and how much does training cost?

Labor market research keeps you informed about what skills are most in demand and which employers are hiring. Together with your career counselor, you will develop a career action plan. Your eligibility for training programs and other special services will be determined during this process. You can update your resume, practice interviewing skills, work on your goals, and determine barriers.

The job search process and labor market research prepare you to apply for jobs or begin a training program, with the ultimate goal of becoming employed.

Assessments

MassHire Career Centers can help you with assessments. Effective job search and training begin with your assessment of yourself and the job market.

Career assessments are tools that are designed to help customers understand how a variety of personal attributes, values, preferences, motivations, aptitudes, and skills impact your potential success and satisfaction with different career and training options and work environments.

What assessments can do:
Determine if you have marketable skills or need training to enhance your skill set. Identify gaps in your skills to make an informed decision about your need for training and what that training looks like.

Labor Market Information

How can labor market information help me with my job search or training?

It can help answer job search or training questions such as:
Can I get a job with my current skills?
Which employers are hiring?
What are employers paying?
Where are the schools located?
How long is the training program?
How much does training cost?

Answering these questions helps you make informed decisions for your job search or training needs.

These online tools offer many types of assessments, as well as answers to questions related to jump-starting your job search, training, employment needs, and much more. Please contact your nearest career center for details and assistance with your job search and training questions.

MassHire Career Centers can help demystify the job search process.

Job Search Pathway

There are six major steps.

First is conducting a self-assessment to answer some critical questions such as:
What do you want to do?
What skills do you have or may be missing?

Next, take a look at the job market to understand what industries are in demand and where they are located.

Once you obtain this information, you can begin to develop a plan that includes a cover letter and a resume. Remember, you want to highlight those skills, so don’t be shy about your achievements.

Now it’s time to put that plan into action. Research specific organizations you may be interested in. Talk to friends, family, former co-workers, and managers. You never know who knows who.

Implementing your plan prepares you for the job interview. It’s important to dress appropriately, practice in the mirror or with someone on how to answer common questions, and don’t forget to follow up with thank-you notes.

By gathering research, understanding the job market, developing and implementing a plan, and being prepared for the job interview, you will likely move toward a job offer, where you may want to negotiate salary. These steps often do not occur in this specific order and may have to be repeated a few times. Just keep in mind that the ultimate goal is employment.

Training Pathway

Deciding if you need training is a process, and MassHire Career Centers can help. These steps can help you make informed decisions about whether you need training or certification to become re-employed.

Self-assessment helps you determine your strengths and weaknesses, helps you create a plan to meet your training and employment goals, and helps you determine what is possible and set realistic goals.

Labor market information helps answer:
What skills are needed for today’s changing job market?
What types of jobs are available once I complete training?
Can I afford training, or do I need to work while attending a training program?

Setting goals is important to give you direction to get your desired employment goals, help you prioritize, plan, and get organized.

Developing a Career Action Plan

Once you complete self-assessments, research the labor market, and set goals, you are ready to develop a career action plan. Your plan may include training options, skills that you want to develop, or the types of jobs that you want to apply for after training.

Once you have successfully completed your training program, you are ready for the ultimate goal of your career action plan: using your newly acquired knowledge and skills to get the job that you want.

Work-Based Learning

Work-based learning models provide the opportunity to learn while you earn and include registered apprenticeships and on-the-job training, or OJT.

Benefits of a registered apprenticeship include being hired as a permanent full-time employee, including wages and benefits, attending part-time classroom training, and receiving mentor training while on the job.

Similar to this is the OJT program, which enables employers to hire new employees and train them at their place of business. These benefits include being hired as a permanent full-time employee, including wages and benefits, a training program created based on the job description and any missing skills, and job coaching during the training period.

Call your local career center to speak with a career counselor for additional details regarding work-based learning.

JobQuest – Job Matching

JobQuest is Massachusetts’ online database of job openings and available job training programs, with information on schools, cost, and location. You can also learn about MassHire events where you might have the opportunity to network and meet with employers.

You’ll create a JobQuest profile, which allows you to upload your resume and receive job matches based on your skill set. Job matching can help focus your job search by matching your skills to many jobs that have been posted by employers.

JobQuest can also find training and certification programs, locate employment-related events all over the state, and link to labor market information tools such as TORQ.

Workshops

Participate in our workshops to assist in making informed decisions about your career path. Take a look at your interests, skills, and abilities and assess your next steps.

Questions that attending MassHire Career Center workshops can answer include:
How can I update my resume?
What are my skills?
What are my transferable skills?
Do I need training or certification to get a job?

These additional workshops can help job seekers with specialized topics needed to get into the workforce.

Training Opportunities Program (TOP)

The Training Opportunities Program, or TOP for short, allows you to collect unemployment benefits while you attend full-time training for new job skills.

If you qualify, you may be eligible for up to an additional 26 weeks of unemployment benefits while in approved training. Your work search requirements may be waived while attending full-time approved training.

Submit an application to the Department of Unemployment Assistance by the 20th paid week of benefits. For more information, refer to your UI Online claimant inbox to request the TOP application, contact your local career center, or contact the TOP Unit at 617-626-5521 or at mass.gov/dua-top.

MassHire helps make sure you are meeting your unemployment benefit requirements. For questions about unemployment insurance, contact the Department of Unemployment Assistance or visit mass.gov/dua.

Re-Employment Services and Eligibility Assessment (RESEA)

Re-Employment Services and Eligibility Assessment, or RESEA, is a federal grant program for customers receiving UI benefits.

If you are selected for the RESEA program, please pay close attention to the DUA notification letter with important information about deadline dates. This RESEA notification will be sent to your UI Online inbox and received by U.S. mail. You must take action and respond prior to the deadline date stated within the letter.

Please contact your local MassHire Career Center if you have questions or concerns.

These are some of the many resources and job search guidance that MassHire has to offer. We look forward to assisting you at a MassHire Career Center near you.

If you have any questions regarding your job search, training, or next steps, please use the link on the screen to contact your local career center.

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Step 5: Register for an upcoming job fair or hiring event

If you learn and practice the tools in this guide, you should feel confident in your ability to impress employers and land the job. Click the link below to see what events are upcoming and register now!

We wish you the best of luck with your job search and future endeavors!