UNEMPLOYMENT ASSISTANCE

The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program, providing temporary assistance to unemployed Massachusetts workers. For additional information, please visit the DUA website below.

Visit the DUA Website

Self-Service Computers

Walk-in customers with basic computer skills may use computers / printer for the following unemployment insurance transactions:

  • File a new claim or reopen a claim
  • Print claims related documents
  • Conduct your weekly certification
  • Complete questionnaires
  • Update your personal information

NO DUA Claims Agent on site – Telephones are available to contact (DUA).

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