The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program, providing temporary assistance to unemployed Massachusetts workers. For additional information, please visit the DUA website below.

Visit the DUA Website

UI Computer Stations

Career Center walk-in customers may use our dedicated UI Online computer stations on a first-come, first-serve basis. Basic computer skills are needed when using the Online system.

DUA staff are available to provide navigation assistance with self-service UI Online as follows:


Monday through Thursday, 8:45 AM – 4:00 PM

Fridays, 9:30 AM – 4:00 PM


Navigation assistance for Unemployment Insurance Claims is available on a limited basis.  Please contact the career center ahead of time at 508-765-6430 to check availability

Are You a Member?

Become a member today to take advantage of the services and resources at Career Centers across the CommonWealth.

Become a Member

Didn’t Find Your Answer?

Please don’t hesitate to contact us and we will be happy to help you find the answers to your questions!

Contact Us