The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program, providing temporary assistance to unemployed Massachusetts workers. For additional information, please visit the DUA website below.

Self-Service Computers

Walk-in customers with basic computer skills may use computers / printer for the following unemployment insurance transactions:

  • File a new claim or reopen a claim
  • Print claims related documents
  • Conduct your weekly certification
  • Complete questionnaires
  • Update your personal information

NO DUA Claims Agent on site – Telephones are available to contact (DUA).

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