The MassHire Central Career Centers Business Engagement Solutions Team (BEST) is comprised of two Business Service Representatives (BSRs) and two Recruiters led by the BEST Supervisor. They provide businesses with solutions for hiring and recruiting needs as weel as assistance with other services and programs throughout your entire business cycle.

Jibrael Younis, Business Engagement Solutions Team Supervisor, Contact Jibrael by e-Mail at or by phone at 508-373-7618

  • Donna Joyce, BSR Southbridge, supports all business services for companies located in Auburn, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Hardwick, Millbury, New Braintree, North Brookfield, Oakham, Oxford, Southbridge, Spencer, Sturbridge, Sutton, Warren, Webster, and West Brookfield. Contact Donna by e-Mail at or by phone at 508-765-6430 ext. 55313
  • Yesenia Aponte, BSR Worcester, supports all business services for companies located in Blackstone, Boylston, Grafton, Holden, Hopedale, Leicester, Mendon, Milford, Millville, Northborough, Northbridge, Paxton, Rutland, Shrewsbury, Upton, Uxbridge, West Boylston, Westborough, and Worcester. Email:, Phone: 508-373-7669
  • William Starr, Recruiter Worcester, Email:, Phone at 508-373-7660
  • Peter Gunn, Recruiter Worcester, Email:, Phone at 508-373-7663

BSRs are always willing to visit local businesses to inform them of the various MassBizWorks initiatives and programs to help them succeed. They are also interested in learning more about your company’s specific needs so that they can provide you with the best support available. If you would like to schedule a BSR meeting/visit at your company click HERE.