Employment Laws and Other Important Information

You Have the Right to File a Complaint

Workforce Innovation and Opportunity Act (WIOA) applicants and participants have the right to file a complaint or grievance to resolve WIOA related disputes that involve:

  • Services you received at a MassHire Career Center
  • A job MassHire referred you to
  • The Trade Adjustment Assistance Program
  • Agricultural employment
  • Dept. of Career Services – referred training programs
  • You believe you have experienced discrimination
  • Other employment-related complaints

How to file a complaint or grievance

Each MassHire Career Center (MCC) has a designated Complaint/EO and/or backup officers to receive and accept complaints during normal business hours. You may file a complaint or grievance at the local MassHire Career Center or with the State Complaint Officer.

Worcester Complaint Officer

Sonia Watkins

508.373.7683

WatkinsS@MassHireCentralCC.com

Southbridge Complaint Officer

Deborah Baillargeon

508.765.6430 ext. 55305

BaillargeonD@MassHireCentralCC.com

State Complaint Officer

MassHire Department of Career Services
19 Staniford St, 1st Floor
Boston, MA 02114
Attn. State Complaint Officer
E‐mail:DCSUnifiedComplaint@detma.org

Employment Law

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MassHire Department of Career Services- Customers

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MassHire Department of Career Services- Staff

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Massachusetts Commission Against Discrimination: Parental Leave

Massachusetts Commission Against Discrimination: Guidelines on M.G.L. c. 149, §105D; Maternity Leave in the Workplace

Special Interest Labor Law Posters

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