Tri-Community YMCA, 43 Everett Street, Southbridge, MA 01550, (508) 765-5466
BrightStar Care, Milford
115 Water Street
Milford, MA 01757
Shelly Sun founded BrightStar Care in 2002 in the Chicagoland area after facing a challenging personal experience seeking home care services for her grandmother and not finding the breadth of services – both medical and non-medical that her grandmother needed. BrightStar Care provides medical and non-medical home health care and medical staffing services through a national network. BrightStar Senior Living and BrightStar Care Homes provide assisted living and memory care in a senior living community setting. Most recently, the company launched a medical staffing agency. In 2005, to diversify and localize the company’s operations, franchising was offered, and over the last 20 years, BrightStar Care has grown to more than 365 franchised and company-owned locations nationwide employing 15,000 caregivers and 5,700 registered nurses who oversee the care and safety of clients.
The company’s mission has been to provide to seniors, families, and those needing home care services a full continuum of care and to become a premium home care provider committed to deliver a higher standard of care, evidenced by network-wide nurse-led care and Joint Commission accreditation – the gold standard within the healthcare industry. BrightStar Care® offers in-home care for people of all ages. The caregivers and nurses deliver professional and compassionate care in the comfort and familiarity of clients’ homes. They provide a range of services from companionship and hygiene and mobility assistance to in-home blood draws and skilled nursing care that are available around the clock. The care teams are led by a Director of Nursing who is a Registered Nurse (RN) to deliver expert compassionate personal care that empowers clients to live well at every stage of life in every setting, making it possible for them and their families to receive the support needed to get the most out of life.
Another service they provide is BrightStar® Medical Staffing which delivers staffing solutions to augment a company’s recruiting efforts by providing personnel to hospitals, nursing homes, doctors’ offices, labs and anywhere healthcare staff is needed. This service helps to fill clinical and administrative positions across organizations on a per diem, temporary, contract or permanent basis. National account services range from insurance assessments and IV infusion therapy to home health, and flu clinic services to corporate, commercial, and retail clients.
The company also offers BrightStar® Senior Living for those individuals who don’t want to remain in their homes. These Senior Living Communities (with Assisted Living and Memory Care) offer suites in a homelike environment with nurse-led care. In addition, the company now offers BrightStar® Care Homes that are actual houses built or remodeled specifically for up to 8 to 12 residents that provide an attractive staff-to-resident ratio of 1:6 or better. With made-to-order breakfasts, daily meals tailored to residents’ palates, and the option to bring in special furnishings, residents feel right at home with their caregivers and friends in their new BrightStar Care Homes setting.
BrightStar Care has consistently ranked among the fastest growing companies in America by Inc. Magazine and has made Entrepreneur Magazine’s Franchise 500 list for the last thirteen years. The company has also continuously ranked on Franchise Business Review’s Top Franchise list, the Franchise Times Top 400 list, and was named a top Women-Centric business by Global Franchise Magazine. On the clinical side, BrightStar Care is the only national home care franchise to receive The Joint Commission’s Enterprise Champion for Quality award every year since the award’s inception.
For more information on BrightStar Care services, call 866.618.7827.