UNEMPLOYMENT ASSISTANCE
The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program, providing temporary assistance to unemployed Massachusetts workers. For additional information, please visit the DUA website below.
RESEA (Reemployment Services and Eligibility Assessment)
Once you have received your first unemployment check, you may receive notification to participate in the RESEA program. Learn what you need to do if you are selected to participate.
Self-Service Computers
Walk-in customers with basic computer skills may use computers / printer for the following unemployment insurance transactions:
- File a new claim or reopen a claim
- Print claims related documents
- Conduct your weekly certification
- Complete questionnaires
- Update your personal information
NO DUA Claims Agent on site – Telephones are available to contact (DUA).